Status: May 2026
Important Information: All products sold through unitpeptides.com are classified as laboratory reagents intended for research purposes only. They are NOT dietary supplements, drugs, foods or cosmetics and are NOT intended for human or animal consumption.
The online store at www.unitpeptides.com is operated in accordance with these terms and conditions. They govern purchase contracts, complaints and electronic services.
The store sells throughout the EU. EU consumers are subject to their local protection regulations.
Applicable are: Polish Civil Code, Consumer Rights Act, E-Service Act, Dispute Resolution Act and GDPR.
The contract language is German, English and Polish. Disputes are subject to Polish law, with the exception of mandatory consumer protection standards in the country of residence.
GENERAL TERMS AND CONDITIONS: These General Terms and Conditions
Shop: The online shop at www.unitpeptides.com
Seller/Service provider: ISAD E-COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Juliusza Słowackiego 55/1, 60-521 Poznań, Poland (NIP: 7812104791; VAT no.: PL7812104791; KRS: 0001221796; REGON: 543896303)
Customer: User who wishes to conclude or has concluded a purchase contract
Consumer: Natural person who is not acting in a professional/commercial capacity
Business customer: person/organization that is commercially/professionally active
Product: Laboratory reagents available in the store exclusively for research
Purchase contract: Sales contract between customer and seller
Order: Customer submission as a purchase offer
Price: Sales value in the selected currency
GENERAL TERMS AND CONDITIONS: These General Terms and Conditions
All products are laboratory reagents for research use only – not dietary supplements, drugs, food or cosmetics; not for human/animal consumption. This classification is accepted with the order.
Product information does not constitute a legal offer. By placing an order, the customer submits an offer to purchase.
The seller confirms that all products have the required certificates of analysis (CoA).
The seller is not liable for the consequences of improper use, in particular not for consumption.
Prices are offered in euros (EUR) as the base currency and alternatively in other currencies (e.g. USD, GBP, PLN, SEK). The customer can select the desired currency using the currency selector in the store.
All prices and delivery costs include VAT.
EU VAT applies to EU deliveries. Deliveries to companies registered for VAT in other EU countries can be taxed at 0% (with a valid VAT ID number).
The price displayed and confirmed at the time of ordering in the currency selected by the customer is binding and will not change due to subsequent exchange rate fluctuations or store price changes. The invoice will be issued in the currency selected when the order is placed.
Exchange rates for conversion into alternative currencies are updated daily.
In the event of a withdrawal or refund, this will be made in the same currency in which the payment was made.
In the case of promotional discounts, the lowest price of the previous 30 days is also displayed.
Orders can be placed around the clock using the order form.
Account registration is not required.
Prerequisite for ordering: Terms and conditions read and accepted.
Promotional orders are processed on a first-come, first-served basis while stocks last.
Shop: The online shop at www.unitpeptides.com
Seller/Service provider: ISAD E-COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Juliusza Słowackiego 55/1, 60-521 Poznań, Poland (NIP: 7812104791; VAT no.: PL7812104791; KRS: 0001221796; REGON: 543896303)
Customer: User who wishes to conclude or has concluded a purchase contract
Consumer: Natural person who is not acting in a professional/commercial capacity
Business customer: person/organization that is commercially/professionally active
Product: Laboratory reagents available in the store exclusively for research
Purchase contract: Sales contract between customer and seller
Order: Customer submission as a purchase offer
Price: Sales value in the selected currency
The customer places an order in accordance with §3.
The seller shall immediately confirm receipt by e-mail.
This confirmation of receipt binds the customer to the order. It contains: Order confirmation, withdrawal form and GTC with information on the right of withdrawal.
The purchase contract is concluded as soon as the customer receives the confirmation e-mail.
A proof of purchase (invoice with VAT) is sent electronically.
Account 1 – Erste Bank Polska:
Account holder: ISAD E-COMMERCE SP. Z O.O.
IBAN: PL84 1090 1115 0000 0001 6593 7237
Account 2:
Account holder: ISAD E-COMMERCE SP. Z O.O.
IBAN: LT91 3250 0439 5217 7390
Intended use: “Order number [order number]”
Shipment only after receipt of payment.
The seller may restrict payment methods for business customers and require payment in advance.
Shipping is free of charge for all orders — there is no minimum order value. This applies to all regions and countries we deliver to.
Shipping is carried out exclusively via DHL eCommerce Poland.
Processing time: 1-2 working days from receipt of payment.
Delivery time from dispatch:
| Region | Delivery time (working days) |
|---|---|
| Poland | 1-3 |
| Germany | 2-3 |
| Other countries | 2-9 |
Delivery only on working days (except Saturday, Sunday, public holidays).
🇦🇱 Albania, 🇦🇩 Andorra, 🇧🇪 Belgium, 🇧🇦 Bosnia and Herzegovina, 🇧🇬 Bulgaria, 🇩🇪 Germany, 🇩🇰 Denmark, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇬🇷 Greece, 🇮🇪 Ireland, 🇮🇹 Italy, 🇭🇷 Croatia, 🇱🇻 Latvia, 🇱🇮 Liechtenstein, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇲🇹 Malta, 🇲🇩 Moldova, 🇲🇨 Monaco, 🇲🇪 Montenegro, 🇳🇱 Netherlands, 🇲🇰 North Macedonia, 🇳🇴 Norway, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇲 San Marino, 🇸🇪 Sweden, 🇨🇭 Switzerland, 🇷🇸 Serbia, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain, 🇨🇿 Czech Republic, 🇭🇺 Hungary, 🇻🇦 Vatican City, 🇬🇧 United Kingdom, 🇨🇾 Cyprus, 🇦🇹 Austria.
For consumers: Risk is transferred upon handover to the consumer/named person.
For business customers: Risk is transferred upon handover to the carrier.
In the event of loss/damage, business customers are obliged to take the necessary steps to establish the carrier’s liability.
The seller is liable to consumers for any lack of conformity within 2 years of delivery.
Please send complaints exclusively by e-mail to info@unitpeptides.com.
Complaints should contain detailed information (type, date of defect, contact details, order number).
The seller shall reply immediately, at the latest 14 days after receipt. No reply shall be deemed as acceptance.
The consumer may initially demand repair or replacement. Price reduction or withdrawal only in accordance with the Consumer Rights Act (e.g. in the event of significant lack of conformity).
If the complaint is justified: the seller shall bear the repair/replacement/shipping costs or refund the purchase price within 14 days.
Even outside the statutory warranty, the seller shall examine complaints on a case-by-case basis and may offer goodwill in cases of doubt (e.g. credit note, partial refund or replacement delivery), particularly in the case of long-standing customers or cases of particular hardship. There is no legal entitlement to goodwill services.
Consumers can withdraw from the contract within 31 days without cause.
Product must be returned no later than 31 days after revocation to:
ISAD E-COMMERCE SP. Z O.O.
Jedności Robotniczej 15
69-100 Słubice
Poland
The seller bears the return costs (free return shipment).
The attached withdrawal form (see end of these GTC) can be used to exercise the right of withdrawal.
Seller refunds price and standard shipping costs via the same means of payment and in the same currency.
Refund within 31 days after withdrawal. Seller may refuse until product is returned or proof of return is provided.
Additional shipping costs (selected for premium shipping) will not be refunded.
14-day period begins:
The right of withdrawal expires for the following deliveries:
Note: The statutory warranty (see §7) remains unaffected by this exclusion. Defective, faulty or non-contractual products can be complained about regardless of the sealing status. In case of doubt, the seller offers goodwill solutions (see §7.3).
Exchange of one product for another is possible within the withdrawal period, provided that the seal of the originally delivered product is intact.
Consumer liable for loss of value beyond normal level of inspection.
The seller may withdraw from business customer purchase contracts within 14 working days without cause.
For research use only: Products for in-vitro laboratory testing by qualified professionals only. Customer confirms legitimate research use.
No medical claims: Seller makes no therapeutic/diagnostic/medical claims. Product descriptions are informative/educational only, not advice.
Customer Responsibility: Customer is solely responsible for ensuring that purchase, import, possession and use comply with all local laws. Seller not liable for violations of law.
No liability for improper use: Seller not liable for damages/injuries/losses from non-research related use (incl. consumption, self-administration).
Age restriction: Only for persons aged 18 and over. Customer confirms age with order.
Handling and storage: Customer responsible for proper handling, storage, disposal according to safety data sheets and laboratory practices.
For research use only: Products for in-vitro laboratory testing by qualified professionals only. Customer confirms legitimate research use.
No medical claims: Seller makes no therapeutic/diagnostic/medical claims. Product descriptions are informative/educational only, not advice.
Customer Responsibility: Customer is solely responsible for ensuring that purchase, import, possession and use comply with all local laws. Seller not liable for violations of law.
No liability for improper use: Seller not liable for damages/injuries/losses from non-research related use (incl. consumption, self-administration).
Age restriction: Only for persons aged 18 and over. Customer confirms age with order.
Handling and storage: Customer responsible for proper handling, storage, disposal according to safety data sheets and laboratory practices.
The service provider offers:
Services are free of charge.
Order form contract: Fixed-term contract, ends with order or termination.
Account contract: Open-ended.
Required: Computer/mobile device with Internet connection, e-mail account, web browser with cookies/JavaScript enabled.
Users must use the store in accordance with the law, respect personal and property rights, provide truthful information and not make any illegal content available.
Complaints by e-mail to info@unitpeptides.com.
Complaint should contain details with type, date, contact details.
The service provider shall process the request immediately, at the latest 14 days after receipt.
Open-ended contracts (account) can be terminated.
Users can cancel with immediate effect, without cause, via e-mail.
Service provider can terminate with 7 days’ notice in the event of breaches of general terms and conditions.
Service provider can terminate business customer contracts immediately, without cause.
All website content is protected by copyright, the property of ISAD E-COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ.
Unauthorized use of content constitutes copyright infringement and can be prosecuted under civil and criminal law.
Trade names/logos are proprietary marks, used for identification purposes only.
Data controller: ISAD E-COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Juliusza Słowackiego 55/1, 60-521 Poznań, Poland.
Data processing in accordance with GDPR and Polish data protection law.
Detailed information in the privacy policy (purposes, legal basis, retention periods, rights, cookies).
Data provision is voluntary, but may be required for services/orders.
Contracts are subject to Polish law. EU consumers are subject to mandatory local protection provisions (Rome I).
Amendments to the GTC are binding after proper notification (e-mail/website), unless the user cancels within 14 days.
In the event of legal incompatibility, mandatory statutory provisions shall apply.
Dispute resolution first by negotiation. Jurisdiction:
EU platform for online dispute resolution: https://ec.europa.eu/consumers/odr
(If you wish to withdraw from the contract, please complete this form and return it by e-mail).
To: info@unitpeptides.com
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
ISAD E-COMMERCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Juliusza Słowackiego 55/1, 60-521 Poznań, Poland
NIP: 7812104791
VAT No.: PL7812104791
KRS: 0001221796
REGON: 543896303
E-Mail: info@unitpeptides.com
Please confirm your age and accept the following before entering the site.